Tuesday, November 17, 2009

Our Sweet Dreams Masters (and Mistresses!)

[Written by CY from Rooms]




‘So come and dance with me, Jai Ho’

In recent mornings, if you see a group of men and women dancing along to the popular Pussycat Dolls' upbeat song and thought your eyes are playing tricks on you, fret not. It is our bubbly and energetic ‘Sweet Dreams Masters’ from the housekeeping department having their morning exercise.

Every morning, our 40 housekeeping attendants start the day off by warming up their bodies to the upbeat music of various pop songs, of which ‘Jai Ho’ is their favourite!

Catch them in action and you would be totally overwhelmed by their energy and vibrancy. Some of us joined in on one of the routines recently and we can hardly keep up with them! Some of them are already grandmothers and grandfathers. Who says age is a barrier?


After getting all perked up, they are then ready to take the pledge --not the National Pledge but our very own Housekeeping Pledge where they solemnly and sincerely endeavour to be and have:

Helpful
Organised
United
Superb
Enthusiastic
Kampong Spirit
Efficient
Empathy
Passion
Integrity
Neat
Generous


These are the core values which our housekeepers have pledged to encompass. In fact, if you have the chance to interact with them, you would certainly be impressed by how united they are: they have meals together as a team, they are always sharing their food, always sharing a joke while being hard at work.



You will be touched by their generosity and be amazed by their enthusiasm and passion.

With their high level of  energy and positive attitude, our ‘Sweet Dreams Masters’ are ever ready to sharpen their housekeeping skills. Jessamyn, who is in charge of Training for Housekeeping, with  a team of Assistant Housekeepers who are helping her with the training – Tran and Edilyn (Hotel Michael), Janet (Crockfords Tower), Grace (Festive Hotel) and Annie (Hard Rock Hotel) lead the way in training our enthusiastic housekeepers and getting them up to professional housekeeping standards in our hotels' mock-up rooms every morning.





From servicing the guest rooms, making up the beds, dusting, vacuuming, cleaning the bathrooms, to replenishing the guest amenities, nothing is too difficult for our professional housekeepers with their years of experience.

Our ‘Sweet Dreams masters’ sure embody the Resorts World Sentosa Kampong Spirit. They organise monthly kampong activities like barbeque parties, steamboat buffet and karaoke. These are the times whereby they put down their cleaning equipment and tools for the day and just chill and hang loose with one another, chatting, eating, drinking, laughing and of course…..exchanging the latest news !

So who says that housekeeping is all about cleaning rooms and making beds? Our housekeepers are really a bunch of bubbly “sweet dreams masters.” They have set the stage for your dreams. So slip into your comfortable beds and sleep the night away. Sweet Dreams!

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