Friday, March 5, 2010

Universal Studios Singapore opens at Resorts World Sentosa, 8:28 am on March 18, 2010

It is official. You do not have to wait anymore. You do not have to pose the same question again. The theme park everyone in the region is waiting for will soon be launched!

Located at Resorts World Sentosa, Universal Studios Singapore will soft open to its first public guests at 8:28 am on March 18, 2010. It will open earlier on March 13 to team members.

Ticket sales for Universal Studios Singapore’s soft opening will begin at 9am on March 10, 2010. For our friends in other parts of the world, our timezone here in Singapore is +8GMT.

During this soft opening period, as it is possible that some attractions may become temporarily unavailable as Universal Studios Singapore continues its technical and creative adjustment, we are offering dining and shopping vouchers worth S$15 for every ticket bought. Notices outside the park will inform guests of any temporarily unavailable attractions.

Guests to the park will need to purchase admission passes a day in advance. Purchase can be made online at our website, via phone bookings at +65 6577-8899 or at the box office from 9 am to 6 pm daily at Universal Studios Singapore. Note: Passes will only be available from 9am on March 10, 2010.

Express passes can also be purchased in a similar manner as the other passes. In addition, you will be able to buy same-day express passes at our box office. Though limited per day, guests are highly encouraged to check out the available attractions and crowd conditions before making the purchase.

Hotel guests are encouraged to purchase park passes when they make their rooms reservations. For guests who had already booked rooms before today, please purchase the tickets from our website, write in to or call +65 6577-8899 from March 10 to make arrangements.

Limited tickets will be offered during this soft opening phase. We encourage guests making their way to Resorts World Sentosa to purchase their tickets to use public transport. Check out our website for Universal Studios Singapore general visitor information as well as on how to get to Resorts World Sentosa.

Are you brimming with excitement and perhaps not a few questions? Before you arm yourself and start shooting us with questions, please look at our USS FAQ. Perhaps the questions have already been answered there.

We look forward to your visit to the first Universal theme park in the region!

All about USS passes

We are sure you are excited about Universal Studios Singapore (USS) and some are just bursting with questions about the passes. So here we present to you a (hopefully) one stop location for all your needs on passes. If not, everything else should be just a click or two away.

Ticket Type
(Ages 13 to 64)

(Ages 4 to 12)

(Age 65 and above)
One Day Weekday1 Pass
One Day Weekend2 Pass
Two Day Pass
Annual Pass-
Fun Pass
Annual Pass-
Superstar Pass

Ticket Type
Off- Peak3


Super Peak5
Universal Express
(In addition to your admission ticket)
Weekday1 refers to Monday to Fridays, excluding Black-Out Dates
Weekend2 refers to Saturdays, Sundays and Black-Out Dates
Off Peak3 refers to Weekdays
Peak4 refers to Weekdays on School Holidays
Super Peak5 refers to Weekends and Black-Out Dates

Year 2010 Seasonality Chart
For Day and Express Passes

For Annual Fun Passes

Points of Sale
There are three ways to purchase our park passes:
1. Website @
2. Phone lines +65 6577-8899 (8am to 8pm)
3. Box offices right outside the park; opens from 9am till 6pm (March 10 till March 17). To serve guests better, starting March 18 they will open from 8am till 6pm.

Passes will begin selling from 9am on March 10, 2010. Guests can purchase passes up to 90-days in advance. During this soft opening phase, all admission passes must be bought at least one day in advance.

*NEW* Beginning March 22, 2010, same day passes can be bought at all available points of sale. Our box offices will open from 8am to facilitate walk-in guests.

Modes of Payment
We accept cash, major credit / debit cards, NETS, GP(RWS).
We do not accept Diners and travellers cheque.

Dining and Shopping Vouchers for Soft Opening
All guests will be given S$15 dining and shopping vouchers for every ticket bought during this soft opening phase for visits in the month of March. These can be collected at the Guest Services counter during first entry to the park. These vouchers are good for the day, can be combined, require no minimum purchase and valid for items in USS.

Day Passes
*One Day Passes are valid for the day of the visit only.
*Two Days passes can be purchased from March 10 but they can only be bought beginning April 5, 2010. They apply for any two consecutive days. Upgrades from one day to two days can be done at our box offices only from April 5 onwards, with the date of the one day pass being the first day of the two day pass.

Annual Passes
At point of purchase of the annual passes, guests will need to indicate date of first visit. The S$15 dining and shopping vouchers are separate from and are given on top of the RWS Gift Vouchers from the annual passes benefits. Guests will need to approach our Annual Passes Processing counters, just after entry, to finalise the processing of the annual passes on their first visit.

*For Guests who purchase their Fun Pass during the soft opening period (March 18 till April 1), they will be given the opportunity to visit the park ONE (1) time prior to April 5, at which time their annual membership will begin on April 5. Fun Passes after April 5 will activate based on the date of first visit.
*Superstar Passes can be activated from March 18, 2010 depending on the indicated first day of visit. Guests can use this pass to access the express queues once per attraction per day.

Universal Express Passes
Express passes cannot be used for admission to the park; guests use them to access the express queues to bypass the normal queue lines. Same day purchase for Universal Express Passes are okay; as the park may not be crowded at all times, we highly encourage guests to only get them if necessary after they have arrived at the park. They are only valid for one use per attraction and applicable at all the following attractions:
  • Pantages Hollywood Theater™
  • Lights, Camera, Action!™ Hosted by Steven Spielberg
  • Battlestar Galactica™ CYLON 
  • Battlestar Galactica™ HUMAN
  • Accelerator™ 
  • Revenge of the Mummy™ 
  • Treasure Hunters™ 
  • Jurassic Park Rapids Adventure™
  • Canopy Flyer™ 
  • Dino-Soarin’™ 
  • WaterWorld™ 
  • Shrek 4-D Adventure™ 
  • Donkey LIVE™ 
  • Enchanted Airways™ 
  • King Julien’s Beach Party-Go-Round™
For more details and benefits, please see USS passes.

Information on attractions downtime
As we may take some attractions offline for technical and creative adjustments during this soft opening period, guests can find information about the offline attractions displayed near the box office and before the turnstiles.

Other Information
  • Attractions Height / Weight / Health Requirements & Visitor Information: click here.
  • Other USS related questions: click here.
  • Ways to get to our resort: click here.

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